Terms of Service
Last updated: March 2026
Agreement to Terms
By accessing or using Vroomly, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this platform.
Description of Service
Vroomly is a marketplace platform that connects vehicle owners with automotive service providers. We provide a platform for discovery, communication, and coordination, but we do not provide the services directly.
Vroomly is not responsible for the quality, safety, or legality of services provided by third-party service providers listed on our platform.
User Accounts
Account Registration
To use certain features of Vroomly, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these terms or other reasons we deem appropriate.
User Conduct
You agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Upload malicious code or viruses
- Harass, abuse, or harm other users
- Impersonate others or provide false information
- Scrape or collect data without permission
- Interfere with the proper functioning of the platform
- Attempt to circumvent security measures
- Use the platform for unauthorized commercial purposes
Service Provider Terms
Service providers using Vroomly agree to:
- Maintain all necessary licenses and insurance
- Provide accurate information about services and pricing
- Respond promptly to customer inquiries
- Deliver services in a professional manner
- Comply with all applicable laws and regulations
- Honor quoted prices and service agreements
Payments and Fees
Payment terms are agreed upon directly between customers and service providers. Vroomly may charge subscription fees or transaction fees to service providers as outlined in separate agreements.
All fees are non-refundable unless otherwise specified.
Intellectual Property
The platform, including all content, features, and functionality, is owned by Vroomly and is protected by copyright, trademark, and other intellectual property laws.
You retain ownership of content you submit, but grant us a license to use, display, and distribute it in connection with operating the platform.
Disclaimers
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We do not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PITPASS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
Our total liability shall not exceed the amount you paid to Vroomly in the twelve months preceding the claim.
Indemnification
You agree to indemnify and hold Vroomly harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the platform or violation of these terms.
Dispute Resolution
Any disputes arising from these terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
You waive any right to participate in class action lawsuits or class-wide arbitration.
Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes by posting the updated terms on this page with a new "Last updated" date.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Contact Information
If you have questions about these Terms of Service, please contact us at:
Email: legal@vroomly.com
Address: Vroomly, Inc.
Orlando, FL